Welcome! Below you'll find answers to the questions we get asked the most. If you don’t see your question here, feel free to contact us.
🛒 Ordering
Q: How do I place an order?
A: Simply browse our products, choose your favorites, and click “Add to Cart.” Once you’re ready, proceed to checkout and follow the instructions.
Q: Can I change or cancel my order after placing it?
A: We process orders quickly, but if you need to make changes, email us at contact@marketmecca.com within 12 hours of placing your order.
🚚 Shipping
Q: Do you ship internationally?
A: Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
Q: How long does shipping take?
A: Standard shipping typically takes 3 to 5 business days. You’ll receive a tracking number once your order ships.
Q: How much does shipping cost?
A: We offer free shipping on orders over sar[free]. For all other orders, shipping rates are calculated at checkout.
📦 Returns & Refunds
Q: What’s your return policy?
A: We accept returns within 30 days of delivery. Items must be unused and in their original condition. Visit our Return Policy page for more info.
Q: How do I request a return or exchange?
A: Email us at with your order number and reason for return. We'll guide you through the process.
💳 Payment
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shopify Payments.
Q: Is my payment information secure?
A: Yes. All transactions are encrypted and processed securely through Shopify’s certified payment gateway.
🧾 Other Questions
Q: Do you offer gift cards?
A: Yes! You can purchase digital gift cards here.
Q: Do you offer wholesale or bulk discounts?
A: We do! Reach out to partnerships@contact@marketmecca.com for more information.
Still have questions?
📧 Email us atcontact@marketmecca.com
We’re happy to help